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Privacy Notice

The STOHANS SHOWCASE has made every effort to provide current and accurate information on this site. We make every attempt to update our site with changes in pricing or availability once we are notified. We will notify you prior to processing any order if availability or pricing has changed. Our inventory is constantly changing and sometimes there are delays from vendors regarding availability and pricing which we are unaware off. Furthermore, in an effort to prevent any interference from internet problems we do NOT interface our POS inventory program with out website and all site updates must be done manually regarding inventory in stock. You will be notified via email if an item is out of stock or no longer available or if there has been a price change. All items not in stock at all times. Prices subject to change without notice. Please email us, or call us if your order is of an urgent nature . The information, prices and special offerings presented on this site are subject to change without prior notice, at any time. Images are not shown actual size. Some images are shown in an enlarged state to show more detail. Individual screen resolution settings affect the size and colors of images on your monitor, thus the actual size and color may not be exactly as seen on your computer monitor. We are not liable for any typographical errors or inaccuracies contained in this web site. In the event you do find any errors, please contact us so that we may promptly correct them. STOHANS Gallery makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, availability, materials, or products, included on this web site. To the full extent permissible by applicable law, disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. STOHANS SHOWCASE will not be liable for any damages of any kind arising from the use of this web site, or its links, including but not limited to direct, indirect, incidental punitive and consequential damages. As a service to our shoppers STOHANS SHOWCASE, has provided links to Internet sites maintained by third parties other than Stohans. STOHANS.com does not operate or control, in any respect, any information, products or services on these third-party sites, To the fullest extent permissible pursuant to applicable law, STOHANS.com is not responsible for the content in third-party sites in terms of their appropriateness, correctness, accuracy, timeliness, reliability, service, or otherwise. Items may sell out before the site is updated in which case you will be notified by email of this situation should an item no longer be in stock or need to be special ordered for you. Due to the wide range of products, shipping rates can vary greatly if you order very large or heavy items or request shipping via 3 Day, 2nd Day or Next Day, as these methods use dimensional weight* instead of actual weight for calculation of shipping rates. EXAMPLES ,but not limited to: furniture items, large sculptures floor fountains,water walls, large quantities of items. We recommend ground shipping to keep shipping costs to a minimum. Some items may not be available for express delivery and may need to be special ordered such as many of the water wall, waterfall, water window fountains. *Please note that most "Air" shipments rates are calculated on dimensional weight by the shipping carrier. Dimensional weight is a standard formula used throughout the air-freight industry that considers the amount of space a package will take up on an aircraft in relation to the actual weight of the package when calculating the shipping cost. Some items, but not limited to would be some fountains, large sculptures and furniture items. Due to the sizes and weights of some products, crating and shipping costs, where applicable, must be calculated according to destinations and will be additional charges accordingly. Products include but are not limited to: furniture items, large sculptures, floor fountains, water walls and large quantities. Those items which apply to this category are clearly designated and specified on each of their respective website pages. Accordingly, free ground shipping is not available for these items. Returns other than damage: 1. If you wish to return an item for reasons other than damage, please e-mail us within 1 week of receipt of the item to receive authorization for return. We will give you a Return Authorization number that must be noted on the Outside of the package. Packages without this authorization number will not be accepted. 2. Returns will not be accepted 30 days after date of initial purchase or 30 days after receipt of orders delivered. 3. All items must be returned in their original packaging. *We are unable to accept items that are returned without original product packaging. A note MUST BE shipped with the item to include all of the following information: A. Your name, or the name of the person who purchased the item for you. B. Internet order number, if ordered off the internet. Or the invoice number of your receipt. C. Credit card number and expiration date if you wish to receive credit on your return. IMPORTANT: We do not keep credit card information on file therefore no credit can be issued without this information. Any credit given on exchanged or returned items will exclude shipping charges incurred by either party. D. For exchanges, please list the name and price of the item and provide the name and address of the person who will be receiving the item. Special orders and / or custom orders being returned may be subject to a re-stocking charge and applicable return crating/packaging and/or freight costs. In some cases a custom order item may be non-returnable and non- refundable. Cancellations: Cancellations of special orders or custom orders are subject to the suppliers or artists cancellation policies. Stohans reserves the right to refuse service and/or cancel orders at Stohans discretion.
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